Assembly Troubleshooting Tips

Originally posted on

If any of the parts are not locked in, due to NSF safety warning the machine will stop and show error “ER message”/red light.


  • Make sure the lid is locked into place.

  • Make sure to screw in the top part of the black arm if loose to prevent it from popping out.

  • Make sure the black arm on top is locked into place w/ the motorized wipers (if this pops up, the machine will also stop and give you an ER message/red light).

Check Out Our Troubleshooting Assembly Tips